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Organizations providing care, treatment, and services via telehealth or remote patient monitoring may apply for Joint Commission telehealth accreditation if the organization is one of the following:

• A healthcare organization that exclusively provides care, treatment, and services via telehealth
• Hospital or other healthcare organization that have written agreements in place to provide care, treatment, and services via telehealth to another organization’s patients

Eligible organizations include:

• Freestanding organizations that provide services via telehealth or remote patient monitoring, with no in-person visits or encounters. For example,
• Organizations that provide virtual primary care, specialty care, or urgent care
• Organizations that provide online medical or behavioral consultation
• Organizations that provide virtual assistance to hospitals through tele-ICU, telestroke, telepsychiatry, tele-imaging, etc.
• Organizations that provide remote patient monitoring
• An organization that in addition to serving its own patients, also provides care via telehealth to another organization per contractual agreement. For example,
• An inpatient/outpatient psych hospital that provides telepsychiatry to an external hospital per contractual agreement can voluntarily seek a separate telehealth accreditation for the contracted services. The psych hospital would also maintain their current hospital/ behavioral health care accreditation.
• An acute hospital that provides telestroke, tele-ICU, or telecardiac to an external hospital can voluntarily seek a telehealth accreditation for the contracted services. The hospital would also maintain their current hospital accreditation.

Reach out if you have questions about your organization's eligibility for telehealth accreditation.